In Malaysia, Mudah.my is very popular among Malaysians. It is like the second Ebay. What is more interesting that it is local and can be used by anyone. Like Ebay, Mudah is an e-commerce website where you place your ad and you can sell almost anything there. Like what the name carries, Mudah means 'easy' in Malay language. But lately, is it that 'easy' to put your ads up there?
I remember a few years back when I first use Mudah. It is quite easy to use and the ads are approved almost immediately and free of charge! If you want your ads to be always on the front page, you will have to pay a small fee.
It is a different story now. I don't even know when does their regulation changed. It is almost impossible to post an ad and get it approved by the admin/company. It started when a friend of mine who tries to sell their kittens.
At first, the ads is approved and the kittens' ad are live. Then the ads are taken down only after a few hours. It is still quite normal for that to happen. He thought maybe there are some keywords or images are not allowed for the ad.
Then, the Mudah people emailed him and ask him to register his email and send them a photocopy of his identity card with a watermark written "FOR MUDAH USE ONLY". Like a good boy, he did what was told. He was happy that his ads will soon be live because now he is so sure that everything will be fine.
The waiting period started. Day by day comes to months. No email reply, no calls, no shit. One day he comes to me and ask me about Mudah and I wonder, does such thing really happened? (I don't post anything on Mudah for a long time)
Feeling confused, I tried to check with other forums and websites who have the same problem with my friend. Then I realised that he is not alone. There are also other people who even get rejected by Mudah. There is one fellow on a forum says that his ads were taken off because he doesn't pay for it anymore. When he was using the free ad version, his ads were never listed.
I can see clearly now that the so-called free ads are not free. Like a famous quote we have in Malaysia saying "No money no talk". Any emails asking for their reply will also not be entertained.
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| Find other ecommerce website besides Mudah.my |
Mudah.my risks
Like any other ecommerce website, Mudah also have risks. There are already many cases involving fraud ads. You can read all about it in the local newspapers. Customers are cheated off their money when they are trying to buy something that doesn't even exists.
So, it is understandable that Mudah wants a safe environment for their customers. Unsafe website will have negative effect to business doesn't it?
But what makes Mudah looks bad is, even after registration and sending a copy of a person's IC, the ads will still not being approved. What is the reason for sending the IC then?!
Solution
I really don't like the idea of sending a copy of my IC online to get my ads un-approved. It really shows that there are no profesionalisme in working ethics.
My suggestion is choose other ecommerce websites. There are many other good websites such as Lelong.com.my and Ebay Malaysia. I know that this situation is important to some internet entrepreneurs that uses e-commerce website.
In entrepreneurship, professionalism is important. Who wants to do business with a person or a company that is not serious in doing their job? Choose good business partners that you can work with. Don't jeopardize your business for a small matter.
May be Malaysian start to look at other new emerging site like mudah2u.my.
ReplyDeleteThere a lot of other options that we can choose. Mudah have bad service
DeleteHA HA LMAO!!! NO!! service you mean...I have join this Niaga thingie and even paid credits after soooo many attempts to put my adverts on its unreal and now i have paid ...still no advert still no explanation.
ReplyDeleteI am now looking into taking legal action against them, they have wasted my time and my money.
Im considered lucky not to pay anything to them. If you are taking legal action, good for you! Its time somebody do something about them
ReplyDeleteI already add 3 ads but no of my ads appear in their website.they sucks! assholes!
ReplyDeleteMan, I had 6 ads..NONE was published!
DeleteYes...i think we all should take legal action against this bladdy www.mudah.my. Rubbish site run by rubbish people.
ReplyDeleteI'm dealing in luxury timepieces, and one day, all my ads were gone. So how am I supposed to provide my customer's with a valid reason. "Oh mudah accidentally took down my ad?"
mudah.my = rubbish.
I totally agree with you, mudah.my is not professional at all. They don't even have a place to settle disputes. Most of the sellers and buyers run off to lowyat forum to report their problems.
ReplyDeleteThey even charge RM10 for every electronic device ads. You wanna post, pay RM10 first but still there is no guarantee your ad will show up.
You also MUST enter your address now. So a one time seller who want some anonymity needs to display his home address. Can you believe this?
In my case, I was so fedup with Mudah.my so called Pro Niaga, I decided to leave because after 1 month of registering, sending the ssm company cert & mykad documents, not even one of my ads was approved.
Finally when I decided to leave, I tried to erase my account, and guess what. You cannot do it. even google and facebook allow you to erase your account.
So now I keep getting spam emails from mudah.my because I cannot even unsub from their terrible service.
To those who still believe in mudah.my, your day will come.
Hey, you remind me about that part now that you have mentioned it. Yeah, you are right. You can't delete your account there and you will receive any promotional emails from Mudah. It really is terrifying because your personal information is with them
Deletei think, u can pursue your legal right if you want to. if not mistaken, you have right to access, withdraw, change, forbid them use it on marketing purpose and bla bla bla according to Malaysian Personal Data Protection Act 2010. and they cant bullshit you that you agree to certain terms and condition because nothin can override the law.
DeleteThanks for sharing..I'm no law expert but I guess we still can do something about them
DeleteSince it is internet related, perhaps may lodge a complaint to MCMC a.k.a SKMM. I have 3 ads and its been a month without any replies (status being checked) crap! for a month to read the ads? now whenever i need to post, it will be auto-directed to pro-niaga. previously i used diff email and provide fake i/c number so it wont be recognized and succeeded. unfortunately not for now.
ReplyDeletethey never reply and never will..I don't think MCMC will do anything except if you lodge a police report (I've used MCMC service before). If you pay for your ads MAYBE it will be a different thing. I've never tried that before
DeleteHi , before this i also using diff emails and IC and my ads got posted for 9 months now , suddenly now all not worling , it wont allow me post ads at all , they just send to u say mudah is checking ur ads after each ads being posted , then no reply , *not even asking u to repost or to register proniaga all these mail
DeleteHaving your IC or anyone else there gives me the creeps. God knows what they will do with your personal details. I also used someone else's IC before and still not getting approved..It sucks man
DeleteMany of them like a kamikaze moth to a flame, undeniable, Mudah.my still the largest online marketplace in Malaysia with massive traffic which worth for try.
ReplyDeleteAgree...this fxxcking Mudah has cheated me the second time of my purchase credit for ads. Pending review for amonth also no reply. Then when u call them, they ask u email them. After that will giving all the fxxcking step to verified u lah and scan your IC lah, WTF who they think they are, I pay the ads, not free leh!
ReplyDeleteHi guys,
ReplyDeleteseems to be the best place for promote my business :D we just launched a new marketplace in Malaysia, I really appreciate if you could use/join it and let us know your feedback. We are trying to take care of businesses and users and provide nice experience for them.
http://wall.my
hope to see you.
Cheers,
Look nice but I haven't browse anything yet..
DeleteNEVER DO BUSINESS AGAIN WITH MUDAH.MY !
ReplyDeleteIT IS A POLITICAL INFO GATHERING ORG.
Do you have any evidence to support your statement?
Deletei did send 1 ads just now and it being published within an hour or less...hope there is feedback and quick respond...
ReplyDeletei send 1 ads and being published within an hour....expecting for a quick respond by mudah.my viewer...
ReplyDeleteyeah, they will published it for a while. After a few hours, they will take your ads down
Delete